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How do you translate my ideas into a design? Do I need to provide a picture of what I want my sign to look like?

We will work with any materials you have, whether it’s a professional logo, a drawing, or an image in your head. Our design team will take your ideas and turn them into a professional product while ensuring that you have final approval of all graphics before printing.


Can I preview my lettering or sign before production? What is a “proof”?

Yes! We want you to preview your design before production! Once the order is placed, our designers will create a “proof” or a digital preview of what your design will look like. Proofs are usually emailed within twenty-four hours of receiving your information and require your approval before your order is sent into production.


How does color matching work?

If you can give us a Pantone color code, we will find the color that matches the best. We can also provide color layouts for your approval before printing. If you have any printed materials with a color that you like, such as a business card or letterhead with a logo, we can match that as closely as possible. You can also view a color chart and select a color here in our offices.


How do I send you my designs?

Files under 25MB can be sent via email. Also, you could bring us your files on a flash drive or send us a CD through USPS. Whatever is easiest for you.


What types of files do you accept?

Ideally, we prefer vector art images in an EPS or PDF file format. If all you have are Raster images, we would prefer the actual size with a resolution of at least 300 DPI, but we will work with any images or files you can provide.


Which programs will let me save in Vector formats?

Adobe Illustrator, Freehand, and Corel Draw are the most common software programs that can save in a vector format. Photoshop can export Adobe Illustrator paths, and some other programs are also able to export their paths to Illustrator file formats.


What is a Raster image?

Raster is more of a photograph, with gradients, soft meshes, textures, etc., as opposed to spot colors. You could not cut a Raster image out of vinyl. Raster images are usually digitally printed.